enterprise
Inference your security team will sign off.
The same API and models, with the controls, contracts and capacity that regulated teams need.
compliance
Audited, certified, documented.
- SOC 2 Type II
- Audited annually by an independent firm. Report available under NDA.
- ISO 27001
- Certified information security management across all regions.
- GDPR and DPA
- Standard contractual clauses and a signed DPA on every enterprise contract.
- HIPAA
- Business associate agreement available for eligible workloads.
data handling
Your data stays yours.
Zero data retention
Prompts and completions are processed in memory and never written to disk. Default for enterprise; available to any account on request.
Never used for training
Your traffic never trains or evaluates our models. This is in the contract, not just the policy.
Regional processing
Pin inference to us-east, eu-west or ap-southeast. Requests never leave the region you choose.
Encryption and keys
TLS 1.3 in transit, AES-256 at rest for fine-tune data, customer-managed keys on request.
SSO and SCIM
SAML or OIDC sign-in, SCIM provisioning, role-based access and an audit log you can export.
Dedicated capacity
Reserved throughput with a 99.95% uptime SLA and p99 latency targets written into the contract.
regions
Three regions, one endpoint per region.
| Region | Location | Endpoint |
|---|---|---|
| us-east | Virginia, USA | us-east.api.synapse.example |
| eu-west | Dublin, Ireland | eu-west.api.synapse.example |
| ap-southeast | Singapore | ap-southeast.api.synapse.example |
contact
Talk to an engineer, not a script.
Tell us about your workload. A solutions engineer replies within one working day with a capacity plan and a security pack.